Opening Hours

Monday – Friday 8am – 5pm

Saturday – 9am – 1pm

02920 499299

option 1- Sales

option 2- Accounts

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer a range of delivery options to suit your requirements.

Delivery charges are calculated dynamically for each order based on a number of factors. To ensure the total cost of your order is as clear as possible, delivery charges are always shown on the first page of the checkout and can be calculated without entering any personal information.

  • Free NEXT DAY UK mainland delivery on orders over £75
  • Free delivery may also be available to other regions subject to order value and weight
Which payment methods are accepted in the Online Shop?

Visa / Mastercard / Visa Electron / Maestro / PayPal / Amex

How long will delivery take?

Next day delivery

As there is always the possibility of circumstances beyond our control our Next day delivery service is a non-guaranteed next working day delivery service. We will however always make every effort to ensure your goods are delivered next day providing the following criteria are met:

  • Goods must be in stock and marked as next day or in stock
  • The delivery address must be to a UK mainland address as indicated above
  • The order is not placed after the allocated cut off time and any security checks have been completed

Certain items may be excluded from free shipping offers and this will be indicated within the products page and the checkout options.

Free delivery is a limited time offer and may be withdrawn at any time.

Do I receive an invoice for my order?

Invoices can be emailed on request

Send us an email: sales@elecity.co.uk